Modernize your eCommerce with Front Office RPA

eCommerce RPA

  •   HIGH HOMEPAGE BOUNCE RATE

  •   NO USER INTENT

  •   HIGH ABANDONMENT

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There are an estimated 24 million eCommerce sites across the globe and growing daily. It has increasingly become harder for organization to increase conversion, retention and sales.
#Features

Presenting first Front-Office RPA Solution for eCommerce

tapCLIQ's eCommerce RPA bots help you collect customer experience data at every meaningful touchpoint. Go beyond just collecting data and act on it automatically. Thereby, improving customer experience (CX) across customer journeys.

Behaviorally Easy
Offer a more positive experience to users by asking relevant questions based on user's behavior.
Active & Prompted
Eliminate passive engagement by nudging users at the right moment with contextually relevant offering through their journey, by enabling digital sales assistant.
Intent-Driven
Learn from users and dynamically drive the right engagement for better outcomes with each interaction.
Data Driven
Understand your customers' intent better than ever with structured data analysis.
#Solutions

Maximize the opportunity to drive growth at every stage of your sales cycle with tapCLIQ's eCommerce Front-office RPA solution

Market predicts that 95% of purchases will occur on eCommerce by 2040. Additionally, cart abandonment rate is nearly 70%, which means organizations are losing up to $18 billion annually.
#Benefites

Maximize the opportunity to drive growth at every stage of your sales cycle with tapCLIQ's eCommerce Front-office RPA solution.

  • Reduce Abandonment

    Reduce bounce rates and abandonment by creating an individualized shopping experience that dynamically offers products that are relevant for the user in that moment.
  • Increase Revenue

    Personalized cross-sell and up-sell opportunities provide an average of up to 30% revenue increase.
  • Enhance Customer Experience

    Provide personalized, intelligent and intent based recommendations to drive sales, engagement and retention. Thereby, increasing Customer Lifetime Value (CLV).
  • Improve NPS and CSAT

    Know what your users think of your app, products and services in a unique unobtrusive way. No annoying feedback loop, just a 5 second user experience to gather feedback on targeted micro-moments.

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Market predicts that 95% of purchases will occur on eCommerce by 2040. Additionally, cart abandonment rate is nearly 70%, which means organizations are losing up to $18 billion annually.
#Analytics

Drive higher conversion with guided seller digital assistants

B2B and B2C task specific bots:

  • - Product discovery bot
  • - Fumble bots
  • - Cart abandonment bots
  • - Easy order bot
  • - Assortment Recommendation bots
  • - Feedback bots
Easy 2x Product discovery
2-4x Increase in Conversions

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