Customer Experience Botby tapCLIQ

Customer experience has fast become a top priority for businesses because customers are calling the shots. Customers no longer decide their loyalty on price or product. Instead, they stay loyal with companies because of the experience they receive. A research study found that customer experience will overtake price and product as the key brand differentiator.

Customer Experience is your customers’ perception of how your company treats them. These perceptions affect their behaviors and build memories and feelings to drive their loyalty. In order for your customers to like you, you need to get to know them, and then use this knowledge to deliver personalized experiences across the entire customer journey.

Another study shows a moderate improvement in customer experience would impact the revenue of a typical $1 billion company an average of $775 million over 3 years. With 89% of businesses soon to be expected to compete mainly on customer experience, organizations that take customer experience seriously will stand out from the noise and win loyal customers. A good customer experience means your customers will spend more. In fact, 86% of buyers are willing to pay more for a great customer experience. It's time to invest in Customer Experience to compete in already competitive market.

tapCLIQ Customer Experience Bot integrates seamlessly with your existing platform to gather actionable feedback from your customers quickly with few clicks. The data gathered by the Bot provides necessary insights into user behavior and expectations, which can help businesses:

  • Improve customer satisfaction
  • Enhance cross-selling and up-selling
  • Improve customer retention
  • Provide exceptional user experience
  • Increase your business reputation

 

Additional Information

 

Works on
                                                           
 
 
Published on
  May 29, 2020
Downloads
  16
Published by
 tapCLIQ
Version
 2.0

 

Playbook
  Customer Experience

Let us help you setup Bots on your apps / websites - contact us.

 

How to setup a Bot?

 

STEP 1

Sign up and register
your app/website

STEP 2

Download Bot
from the BotMarket

STEP 3

Connect campaigns
as per support doc

STEP 4

Copy-paste tag
in your webpage

For more details please refer our details documents.

Let us help you setup Bots on your apps / websites - contact us.

 

What you can customize?

 

 
 
 

For more details please refer our details documents.

Let us help you setup Bots on your apps / websites - contact us.

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