Did you know that almost 48% of consumers find buying and discovering products frustrating? Most consumers abandon eCommerce store if they cannot find what they are looking for within few seconds. Consumers don't always come in the store knowing exactly the specific product to purchase. They generally like to speak with a sales representative to discuss their needs and explore products before making a purchase decision. This consumer behavior is not different on digital platform. The consumers expect the same individualized shopping experience in eComemrce stores. Therefore, it is imperative for eCommerce brands to provide a fast and personalized shopping experience that will keep your shoppers coming back for more.
Product / Content Discovery Bot learns the shoppers' contextual intent and helps them discover products or content from 100s / 1000s of offerings in eCommerce catalog. The bot appears at the right moment to take the shopper through an individualized and guided product discovery journey in just few clicks.
This bot helps you:
In today's very competitive eCommerce market, brands need to think differently and get ahead of the game. By enhancing Product Discovery, let your brand appeal to those shoppers that are just browsing and create a big impact on your business for the better!
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